Snow Removal FAQs For Rocky Hill & Wethersfield, CT

Revolutionizing Residential Snow Removal

Upfront seasonal pricing. No budget surprises!

  • Special equipment dedicated to residential customers.
  • No more snow plow damage and snow piles that block your view.
  • No more wondering where your snow plow guy is…Storm updates sent via text or email with start times & route status updates!

We serve sections of Rocky Hill and Wethersfield, CT. We utilize a density-based GPS system, so we only sign up new customers if they are in our current area. This way of snow removal ensures quick service times. Please call or email us to find out if you’re on our service routes.

We use tractor mounted snowblowers to quickly and thoroughly clear the snow from your driveway. We don’t push piles back onto your lawn (risking turf damage) and we don’t leave piles at the end of your driveway that block your view of traffic. The snowblowers also have the advantage of handling all amounts of snow from 2”-12” at about the same pace—meaning our rate of service remains mostly unchanged with the severity of the snowstorm. The priority at which we can service your driveway takes all the worry out of the task for you as a homeowner. No more wondering where the plow guy is during those multi-day Nor’easters.

The idea of our snow business is to establish a “fixed” price service to residential clients. This allows you to keep your household budgets level from year to year. In order to provide this fixed price we need to fix our costs. We do that by investing in technology (tractors, snowblowers and customer communication software used exclusively for this service) and paying our tractor drivers competitive wages. Snow or no snow our costs only fluctuate by a few percent. If we were to offer per visit billing in no snow winters we could not afford our equipment or our crew, and in high snow winters our clients could not afford the rates we would have to charge to cover our equipment expenses incurred in the light snow season. By owning technology that can handle snow in almost any quantity with very little variance in the time it takes to complete the task we can provide you budget stability in seasons from zero snow to snowmageddon—Remember the last few winters?

Yes, our contract will cover you for service up to 48″ of snow for the season. We reserve the right to invoke a surcharge for accumulations in excess of this limit. The surcharge is a flat rate and represents an amount which is proportionate to the contract amount already charged and the amount of excess accumulation received. Our seasonal snowfall average is 40.5″ as documented by the National Weather Service. Scenic Landscaping subscribes to a paid weather service which documents all weather conditions and winter storms. All snow and ice events, timing & totals are certified by the nation’s leading source for snow & ice verification and are always available when requested.

We normally begin our route at 1.5″ of snow. We will work with any storm to make sure your driveway is clear when you need it most. There is no favoritism in our routing, simple geography is the deciding factor in how we service your driveways. Increasing the number of driveways in your neighborhood is the best way to insure the fastest service.

When the tractors come to your house they will service as much of the driveway as they can safely access. You must remove all cars and keep them moved until we complete our clearing operation. If the cars remain unmoved we will clear the accessible snow. In order to keep a timely schedule, we cannot wait for your car to be moved. Should you require additional service when you move the car and you call us, we will charge a return fee to make this service call and we will perform this work on our schedule. If the town plows the street and fills the driveway apron after we have cleared it, simply call our office and we will provide one free return visit to clear the apron of your driveway on our schedule.

It all depends on when the storm starts and when it ends. If the snow has stopped falling by 12AM the driveways will normally be clear by 8AM (at least a first pass to allow passage of vehicles). In the event of a continuous snow storm throughout the day we would pass back through the entire route insuring easy passage back into your drive after work. The snow doesn’t always fit the complete by 12AM schedule—if it stops snowing at 6AM we won’t have the driveways cleared by 8AM—neither will the town have cleared all the neighborhood streets. We shall not be restricted nor limited to any specific time or duration of time for the rendering of services.

We offer shoveling services for city / town sidewalks only with limited availability and are billed up front for the season in addition to your driveway price. All shoveling crews are separate than our tractor crews and shoveling is completed at different times with different machinery. All shoveling will be completed within 24 hours of a storm ending.

We no longer offer shoveling services of front door walkways and in front of the garage due to labor shortages and staff constraints. This is a choice we have made in order to maintain our strong reputation for the reliable driveway services that we provide.

Availability is limited after September 30th for walkway service, but we’ll gladly put you on a waiting list for the following season.

Our tractors and equipment will get as close to your garage doors as safely possible. In most cases there will be approximately 12-18 inches remaining (a shovel width) infront of your garage door.

In the event of an emergency please email us or call our office 860-656-7440 and we will dispatch someone to your location.

For every neighbor you refer to us who signs up you’ll receive a $50 credit off your driveway service. When you refer 3 people in your neighborhood who sign up for service you’ll receive 50% off your driveway service.

Yes, all of our following policies consist of a minimum of 1 Million Dollar coverage: General Liability, Workman’s Compensation, Umbrella, and Automobile (tractors are registered and treated as vehicles).

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